Why Shepherd Outsourcing May Contact You

f you received a call, email or text message from Shepherd Outsourcing, it is reasonable to want clear answers before taking any next step.

This page explains why we may contact you, how to verify that communication is legitimate, and what options are available to you.

Why You May Hear From Shepherd Outsourcing

Shepherd Outsourcing is an account servicing company. We work with accounts that have been placed with us for servicing by a creditor or account owner.

If you received a phone call, voicemail, letter, email, or text message from our team, it may be related to an account that has been assigned to us for review and resolution.

Our role is to:

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Provide accurate account information

Offer secure ways to review your balance

Present available resolution options

Answer questions you may have

We understand that receiving unexpected communication about an account can feel stressful. Our goal is to provide clarity and give you straightforward options.

Is Shepherd Outsourcing Legitimate?

Yes. Shepherd Outsourcing is a BBB accredited professional account servicing company founded in 2021.

Many individuals search online for phrases such as:

“Is Shepherd Outsourcing legitimate?”
“Is Shepherd Outsourcing a scam?”
“Why did Shepherd Outsourcing text me?”

It is normal to verify before responding to any financial communication.

If you would like to confirm that a message or call is from our organization, you can:

Call us directly at 855-410-6059 using the number listed on this website
Visit our secure online portal
Review the information below about how we communicate

We encourage you to verify communication through official channels before sharing any personal information.

How We Communicate

Shepherd Outsourcing may communicate by:

Phone call
Voicemail
Text message
Email
Written correspondence

If you receive a text or email message from us, it may include instructions directing you to a secure portal to review your account.

For security reasons:

We will not ask you to provide full sensitive personal information through unsecured channels
Account details are available only after secure authentication
You may always contact us directly using the phone number listed on this website

If you are unsure whether a communication is legitimate, do not click unknown links. Instead, visit shepherdoutsourcing.com directly in your browser or call 855-410-6059.

What to Do Next

If you believe the communication relates to you, you have several options.

Review Your Account

You may securely log in to our online portal to review account details and available resolution options.

Dispute Information

If you believe the account information is incorrect, you have the right to submit a dispute. Visit our Dispute or Report an Issue page for details.

Ask Questions

If you need clarification, you may contact our office directly at 855-410-6059.

Make a Payment

If you are ready to resolve your account, you can submit a payment through our encrypted portal.

Report Identity Theft

If you believe your personal information has been used without authorization, we provide a process for reporting identity theft concerns.

Why Shepherd Outsourcing May Contact You